Eliana Qac

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Verified Reviewer
| map-marker West Union, West Virginia

Been trying To get hold of someone about my order.I wanted to put through something was going wrong that it would not go through.Talk forever for anyone to answer or call me back and still have not go

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Always want a some help and I'll put on hold for forty five minute And what does all these questions have to do with helping a customer it makes no sense.

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User's recommendation: I don't have any but the trouble I'm having now.Why would I recommend a new customer?I'm not very happy now

Anthony S Tde

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Verified Buyer
| map-marker Sydney, New South Wales

Return Mens silk underwear

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Tumi - Return Mens silk underwear
Tumi - Return Mens silk underwear - Image 2
Tumi - Return Mens silk underwear - Image 3

These underwear have no fly. It is neatly necessary to disrobe to urinate. I wear suspenders so it means drop suspenders, lower trousers to knee level the drop underwear.Too much work.

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Loss:
$20

Preferred solution: Full refund

User's recommendation: Don’t buy

Resolved
Tina L Sui

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Verified Buyer
|

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Verified Reviewer

Resolved: Verification issues

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Tumi - Verification issues
Updated by user Aug 10, 2024

Company fixed the issue and I have been provided with apology. I just canceled my order. That’s how I saw my problem and resolved my issue.

Original review Aug 03, 2024

Still on hold been on hold for over 45min. My issue is not resolved.

Its a waste of time. The online chat doesnt work.

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Loss:
$67
Pros:
  • Cheap
Cons:
  • Always problems and no solutions

Preferred solution: I would like to reserve my package.

User's recommendation: Don’t purchase from this site.

Jennifer M Qjm

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Verified Reviewer
| map-marker Auckland, Auckland

Jewellery box

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Tumi - Jewellery box

I bought a jewellery box for my granddaughter and when it was delivered it was damaged. I did thank it was the delivery company I all so thank it should of had more protective wrapping around it..

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User's recommendation: I would sill buy from them

Regina C Rjf
map-marker Gold Coast, Queensland

No pots or pans I received the rack only

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Tumi - No pots or pans I received the rack only

Just received the racks not the pots and pans not what I expected what are y'all going to do about the situation thank you

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Preferred solution: Full refund

User's recommendation: Be careful

Sheri S Dhk

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Verified Reviewer
| map-marker Wertheim, Baden-Wurttemberg

Missing Screws For 75 Inch Tv Stand

Tumi - Missing Screws For 75 Inch Tv Stand

My tv stand for my 75 inch tv gaming entertainment center ps5, led tv stand with storage cabinet for living room came today. It came from Janis Furniture.

My issue is the handling of the box was terrible and it has *** on the side. Someone lost all the bolts and screws that were in the plastic bag.

All I need is the screws to put it together. Can the company send me more bolts and screws please.

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Pros:
  • Good price

Preferred solution: Bolts and screws for my 75 inch entertainment center so I can put it together.

User's recommendation: Good

Chaylee Gjn

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Verified Reviewer
| map-marker Zagreb, Zagreb

I need my order or I must be refunded My money

My order is the (Box me) and not in my maintion address. Please deliver in the maintion address or refunded me.when I registered I put my address where I stay hoping that my order will deliver in a same address.

Now they send mr messages to go and collect it in a place I don't know and that place is 350 km away from. Am here working as a housekeeper and I don't know the places Please help refound me

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User's recommendation: To resech how the company operates first before place anorder

Elsie H Ypx

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Verified Reviewer

Did not get my price adjusted for to day Sat hot deal

Wasnt happy with your online chat agent. He did help at all.

Didnt tell me

Your office is closed on weekends.

Could have told me your open M-F. Call the office.

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Preferred solution: Price reduction

Resolved
Muriel P Lth

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Verified Reviewer
| map-marker Rochdale, Rochdale

Resolved: Parcel came Not ordered by me. 4items

Parcel arrived 4 days ago. 4 items of clothing not ordered by me.

Nothing else in parcel at all. No invoice or proof of any kind.

I am 92 have bought lots from you never had any broblem. Hope this can be sorted.

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User's recommendation: Never had any problem until now. Always had very good service.

Aakash Asb

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Verified Reviewer
| map-marker Cookeville, Tennessee

Account issues

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I couldn't get any answers my money's been taken off my account has not been put back on there within the last 48 hours like I was told it would be for the merchandise that I did not receive and I have bought things to y'all before and never had a problem till now but I have 40 something dollars worth of merchandise I'm not going to receive but have not been put back on my card at all and my card telling me that I have nothing pending or showing any return and that's not good business

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User's recommendation: Read the fine print

Jane M Vqc

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Verified Reviewer
| map-marker Las Vegas, Nevada

Returns

Tumi - Returns

I only ordered 2 boxes of plastic containers. I received 6 boxes . I dont have the space to put them in.

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Loss:
$30
Pros:
  • Good price
Cons:
  • Have more real people to talk to

Preferred solution: Full refund

User's recommendation: Make it easier to connect to temu

Anonymous
map-marker Henderson, Nevada

I’m unable to buy anything. Card being declined bank doesn’t know why. Been trying to contact customer service for over two weeks!!!!

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I am so frustrated because I cant speak to a human to find out the problem. I dont want to shop anywhere else but youre leaving me no choice.

Its absolutely ridiculous trying to reach customer service.

Ive spent a lot of money and so has my sister. Incompetent service

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Anonymous
map-marker Charlotte, North Carolina

I need help

I have ordered from them and normally happy with it. They are slow on delivery.

I was unhappy as I ordered a pce of furniture. It came without any instructions except a pdf which was instructions for something else.and I finally figured it out and then realized parts were missing. I tried to call only to get text chat. And then they wanted to charge 5 to speak to someone on the phone.

I smiled furious. But what do ya do.

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Patti T Tll

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Verified Reviewer

Trying to retrieve free merchandise

Trying to retrieve free merchandise i"v done everything theu ask and the game keeps going. Is this rigged. Some of the items i wanted purchased show up on my free merchandise

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Preferred solution: Let me get my free item cause it shouldn't take 2 days

Rozie E

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Verified Reviewer

GM2 of my bracelets broke, & I would love 2 send 2 gifts 2 my best friend for her birthday

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My services was not rendered.I & no one dont deserve 2 b charged 2 B served.i really wasnt satisfied. Me as your valued customer has so far spent almost 500.00 because your products are worth risking.

My beautiful anklet butterfly broke & my beautiful anchor bracelet broke also. I still want 2 order products for my best friends BIRTHDAY also.can u please contact me ASAP,

Thanx

SHALOM

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Loss:
$3

Preferred solution: Price reduction

User's recommendation: Just please b aware of certain products u order especially the price that u pay

Mikki Tmt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingston Upon Thames, Kingston Upon Thames

Want to resolve a prolbem

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Tumi - Want to resolve a prolbem

Waiting on parcels due Tuesday still not arrived said was here Tuesday said i wasn't home had to go right outside because bad for leaving on street easily stolen said be here next day now Thursday still cant talk or get threw to someone ive gave tracking numbers to a machine plus i havnt left house all week

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User's recommendation: Usually on the ball only 1 complaint not pressing buzzers and leaving out on street were anyone can steal or wen threy get in close dont chap door lying in close

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