Tumi
Tumi Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tumi has 2.1 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Tumi to a friend or colleague.
- Rating Distribution
Pros: Good price, Style, Cheap.
Cons: Always problems and no solutions, Bad warranty, Communication bad.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tumi has 2.1 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
32% of users would likely recommend Tumi to a friend or colleague.
- Rating Distribution
Pros: Good price, Style, Cheap.
Cons: Always problems and no solutions, Bad warranty, Communication bad.Recent recommendations regarding this business are as follows: "I don't have any but the trouble I'm having now.Why would I recommend a new customer?I'm not very happy now", "To resech how the company operates first before place anorder", "Don’t purchase from this site.", "Never had any problem until now. Always had very good service.", "I would sill buy from them".
Most users ask Tumi for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Union, West VirginiaBeen trying To get hold of someone about my order.I wanted to put through something was going wrong that it would not go through.Talk forever for anyone to answer or call me back and still have not go
Always want a some help and I'll put on hold for forty five minute And what does all these questions have to do with helping a customer it makes no sense.
User's recommendation: I don't have any but the trouble I'm having now.Why would I recommend a new customer?I'm not very happy now
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Sydney, New South WalesReturn Mens silk underwear
These underwear have no fly. It is neatly necessary to disrobe to urinate. I wear suspenders so it means drop suspenders, lower trousers to knee level the drop underwear.Too much work.
Preferred solution: Full refund
User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Verification issues
Company fixed the issue and I have been provided with apology. I just canceled my order. That’s how I saw my problem and resolved my issue.
Still on hold been on hold for over 45min. My issue is not resolved.
Its a waste of time. The online chat doesnt work.
- Cheap
- Always problems and no solutions
Preferred solution: I would like to reserve my package.
User's recommendation: Don’t purchase from this site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Auckland, AucklandJewellery box
I bought a jewellery box for my granddaughter and when it was delivered it was damaged. I did thank it was the delivery company I all so thank it should of had more protective wrapping around it..
User's recommendation: I would sill buy from them
No pots or pans I received the rack only
Just received the racks not the pots and pans not what I expected what are y'all going to do about the situation thank you
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wertheim, Baden-WurttembergMissing Screws For 75 Inch Tv Stand
My tv stand for my 75 inch tv gaming entertainment center ps5, led tv stand with storage cabinet for living room came today. It came from Janis Furniture.
My issue is the handling of the box was terrible and it has *** on the side. Someone lost all the bolts and screws that were in the plastic bag.
All I need is the screws to put it together. Can the company send me more bolts and screws please.
- Good price
Preferred solution: Bolts and screws for my 75 inch entertainment center so I can put it together.
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Zagreb, ZagrebI need my order or I must be refunded My money
My order is the (Box me) and not in my maintion address. Please deliver in the maintion address or refunded me.when I registered I put my address where I stay hoping that my order will deliver in a same address.
Now they send mr messages to go and collect it in a place I don't know and that place is 350 km away from. Am here working as a housekeeper and I don't know the places Please help refound me
User's recommendation: To resech how the company operates first before place anorder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get my price adjusted for to day Sat hot deal
Wasnt happy with your online chat agent. He did help at all.
Didnt tell me
Your office is closed on weekends.
Could have told me your open M-F. Call the office.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochdale, RochdaleResolved: Parcel came Not ordered by me. 4items
Parcel arrived 4 days ago. 4 items of clothing not ordered by me.
Nothing else in parcel at all. No invoice or proof of any kind.
I am 92 have bought lots from you never had any broblem. Hope this can be sorted.
User's recommendation: Never had any problem until now. Always had very good service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cookeville, TennesseeAccount issues
I couldn't get any answers my money's been taken off my account has not been put back on there within the last 48 hours like I was told it would be for the merchandise that I did not receive and I have bought things to y'all before and never had a problem till now but I have 40 something dollars worth of merchandise I'm not going to receive but have not been put back on my card at all and my card telling me that I have nothing pending or showing any return and that's not good business
User's recommendation: Read the fine print
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaReturns
I only ordered 2 boxes of plastic containers. I received 6 boxes . I dont have the space to put them in.
- Good price
- Have more real people to talk to
Preferred solution: Full refund
User's recommendation: Make it easier to connect to temu
I’m unable to buy anything. Card being declined bank doesn’t know why. Been trying to contact customer service for over two weeks!!!!
I am so frustrated because I cant speak to a human to find out the problem. I dont want to shop anywhere else but youre leaving me no choice.
Its absolutely ridiculous trying to reach customer service.
Ive spent a lot of money and so has my sister. Incompetent service
I need help
I have ordered from them and normally happy with it. They are slow on delivery.
I was unhappy as I ordered a pce of furniture. It came without any instructions except a pdf which was instructions for something else.and I finally figured it out and then realized parts were missing. I tried to call only to get text chat. And then they wanted to charge 5 to speak to someone on the phone.
I smiled furious. But what do ya do.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to retrieve free merchandise
Trying to retrieve free merchandise i"v done everything theu ask and the game keeps going. Is this rigged. Some of the items i wanted purchased show up on my free merchandise
Preferred solution: Let me get my free item cause it shouldn't take 2 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGM2 of my bracelets broke, & I would love 2 send 2 gifts 2 my best friend for her birthday
My services was not rendered.I & no one dont deserve 2 b charged 2 B served.i really wasnt satisfied. Me as your valued customer has so far spent almost 500.00 because your products are worth risking.
My beautiful anklet butterfly broke & my beautiful anchor bracelet broke also. I still want 2 order products for my best friends BIRTHDAY also.can u please contact me ASAP,
Thanx
SHALOM
Preferred solution: Price reduction
User's recommendation: Just please b aware of certain products u order especially the price that u pay
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kingston Upon Thames, Kingston Upon ThamesWant to resolve a prolbem
Waiting on parcels due Tuesday still not arrived said was here Tuesday said i wasn't home had to go right outside because bad for leaving on street easily stolen said be here next day now Thursday still cant talk or get threw to someone ive gave tracking numbers to a machine plus i havnt left house all week
User's recommendation: Usually on the ball only 1 complaint not pressing buzzers and leaving out on street were anyone can steal or wen threy get in close dont chap door lying in close
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